Part Time Receptionist Administrator

Job Description

Our client is a well-established and respected Legal Firm in the local area, who due to continuous growth, is now looking to recruit a Receptionist/Administrator into their team based in Coventry on a part time basis, working afternoons only. The purpose of the role is to provide a friendly, helpful, and efficient first and continuing impression to all callers to Reception, either by telephone or in person. It is essential that the successful candidate has an articulate speaking voice and enjoys dealing with customers by phone, and in person. You will have worked within a professional services or corporate environment, and in return, our client will offer a close-knit, family feel environment with a supportive and flexible working culture.

Please note: This is a Part Time role, and the hours are fixed at 1.15pm – 5.30pm Monday – Friday.

Responsibilities:

• Provide reception and administration cover
• Answer the telephone promptly in a clear and confident manner and forward the caller to the appropriate person or voicemail
• Take brief messages in respect of calls which cannot be dealt with at the time, making sure to pass on all messages taken
• Log in all visitors to Reception and all general enquiries, new business walk-ins and phone enquiries entered in to computerised system
• Receive all visitors into Reception and notify member of staff immediately on their arrival
• Ensure that all deliveries to Reception are notified to appropriate person as soon as possible
• Scanning and sorting of post for all departments
• Preparing files for closing and archiving as and when required
• Check all monies brought into Reception and issue a receipt
• Notify Fee Earners, Secretaries, Accounts staff or Credit Control staff immediately for collection. Money to be recorded and signed for on collection
• Take bookings for the boardroom and any other interview/meeting rooms
• Maintain daily appointments collecting information from electronic diaries
• Always keep reception tidy and ensure presence in reception
• Keep all law books up to date replacing new edition pages for the old and signing each book after each new issue is
• Provide holiday/sickness absence cover where possible at other local office sites

Skills & Experience:

• Previous experience working with a telephone system or working on a reception desk
• IT and typing skills with a good knowledge of Outlook, Word and Excel
• A friendly manner together with patience and a clear, articulate speaking voice
• A team player ethos and customer orientated approach
• Ability to remain discreet and always maintain client confidentiality

If you are interested in the above role then please apply with your CV or phone Joanna Middleton on 01926 699272 for a private and confidential discussion.