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Sales and Customer Service Executive

Job Details

Sector:

Sales

Location:

Banbury, Oxfordshire

Type:

Permanent

Salary:

Reference:

4275_1615197085

Job Description

Our client is an established and well respected business who are market leaders in their industry, offering business to business services to their clients across the UK. An excellent opportunity has arisen in their team for an experienced Sales & Customer Service Executive to join them on a full time basis. You will play an integral part in maintaining long-term relationships with clients as well as developing new relationships with prospective clients and providing complete customer satisfaction. This is a diverse role and would suit a personable individual with strong communication skills and the ability to prioritise tasks efficiently.

Key Responsibilities:

Be responsible for all sales enquiries for the product lines including technical product queries
To produce sales samples and customer benchmarks for clients who have shown interest in the products and the services provided
Maintain customer records for the designated territories in the SAP system, with particular focus on generating new leads and maintaining relationships with existing clients
Support with the installation and customer training of the product lines as desired
Liaise with the wider sales and marketing team regarding product and materials updates, promotions and system availability
To assist in the generation of customer leads from all sources, including exhibition attendance, e-shots and direct enquiries
To work effectively with other colleagues towards one common goal of driving sales and customer satisfaction

Key Skills & Experience:

Must have strong customer service and communication skills
Previous experience in a business to business sales/customer service role is desirable
Knowledge of SAP would be advantageous
Excellent attention to detail with the ability to prioritise workload is essential
Proficient with computer systems and MS packages, such as Excel, Outlook and Word

If you would like to apply for this opportunity, please submit an up-to-date CV including details about your current or most recent salary and your availability / notice period. You can also call Sarah Cleaver on 01926 699276 for a discreet and confidential discussion about the role.

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TESTIMONIALS

"Daisy, what a delight. From a phone call on a Friday to a job offer the week following. Daisy clearly has a good eye, she has matched my abilities and previous roles to a new role that incorporates them all with some great opportunities. Quick to respond, incredibly polite with good customer service. Ticked every box. Keep it up and all the best! " - Lewis Tyler

"Dan Marlow has helped tremendously through the process of me securing my first career as a Marketing Executive. He is friendly, helpful and very responsive to any questions and queries. " - Zoe Yates

"Dan could not have been more helpful or supportive throughout my job search. When my CV was initially knocked back because the hiring firm couldn’t see the relevance of my experience as I transitioned industries. Dan advocated for me. I was then invited in and after a competitive three-stage process, I secured my dream job. It would not have been possible without Dan’s support and attention. Cannot recommend his work highly enough. Thank you! " - Anna Glynn

"Matthew was brilliant in securing me a position in such a short space of time. Quality and professional recruitment service, recommended. " - Ricky Crawford

"I can’t recommend Stuart and Plus One highly enough. Throughout the recruitment process, he showed genuine care and commitment to me as his client. He facilitated meaningful discussion with me and the employer and had a willingness to discuss my concerns and put my needs first. He looked beyond the obvious and has helped me immeasurably in transferring out of a sector which I was not enjoying and into a role which is much better suited to my strengths and interests. " - Miriam Thomas